English
Hubei Luke Special Automobile Co., Ltd.
EN

FAQ

Trucks
What types of specialized trucks do you offer?

We supply a wide range of specialized trucks, including refrigerated trucks, tankers, flatbeds, and heavy-duty haulers. Our inventory also includes custom-built solutions for mining, oilfield, and construction applications.


Can you customize trucks according to specific requirements?

Yes, we provide full customization services. From chassis design to specialized equipment integration (e.g., cranes, vacuum systems), our team works with clients to meet exact specifications, including safety and compliance standards.


What is your typical lead time for orders?

Lead times vary by product and customization complexity. Standard orders typically take 4–6 weeks, while highly customized projects may require 8–12 weeks. Early planning ensures optimal scheduling and cost efficiency.


What payment methods do you accept for international orders?

We accept letters of credit (LC), bank transfers, and cash in advance. cash in advance are recommended for first-time buyers to ensure secure transactions, while established clients may qualify for flexible payment terms.


How do you ensure the quality of your trucks?

All trucks undergo rigorous testing and comply with ISO 9001 quality standards. We use high-grade materials and collaborate with certified manufacturers to guarantee durability and performance. Custom builds also meet regional regulations (e.g., EPA, ADR).


What logistics services do you provide for exports?

We offer door-to-door logistics via RORO (roll-on/roll-off) shipping or container transport. Our team handles customs documentation, including bills of lading, export declarations, and compliance certifications, to ensure smooth international delivery.


Do you offer after-sales support for exported trucks?

Yes, we provide global after-sales support, including 24/7 technical assistance, genuine parts supply, and training for operators and technicians. Our network of certified partners ensures timely maintenance and repairs.


Need more details?

Contact us for tailored solutions.

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